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Optical Ocean Sales, LLC, OpticalOceanSales.Com, it's employees, or John (Jack) Connick, DOES NOT warrant or guarantee any OEM equipment sold. For warranty issues or service on OEM equipment, please contact the manufacturer. Most OEM manufacturers typically offer a one (1) year international warranty, but the availability, terms, and conditions vary by manufacturer.
Floods or misuse are typically not covered by manufacturers’ warranties, contact the OEM manufacturer for claim information. Be sure to register your product with the manufacturer to obtain the best service and support. Please keep your invoice as proof-of-purchase in dealing with the manufacturer.
If you are having problems with your equipment, please go to one of the following links for support.
Gates Underwater Products
Light & Motion
Sea & Sea (return to us if under warranty)
Underwater Kinetics (UK)